F.A.Q Frequently Asked Questions

How does delivery work?

Orders are processed and dispatched within 72 hours. Once shipped, you will receive a confirmation email with tracking details so you can follow your delivery progress.

If your order contains multiple items, some products may be shipped separately depending on stock availability. This ensures you receive everything as quickly as possible.

We offer the following delivery options:

  • Next Day Delivery – Available for orders placed before 1 PM.
  • Express Shipping – Delivered within 1 to 3 business days.
  • Standard Shipping – Delivered within 2 to 8 business days and free on orders over £100.

Please note: Our “Next Day Delivery” service refers to the next working day, as Royal Mail does not collect or deliver on Sundays. Orders placed on Sunday are therefore dispatched on Monday for delivery on Tuesday, in line with the standard shipping schedule.

Why don't you accept credit cards?

We use alternative payment processors that specialize in research products. Major payment platforms (including Shopify Payments and Stripe) classify peptides as high-risk items, which means they restrict or prohibit these transactions. We Accept crypto (USDT, BTC, ETH) and bank transfers for UK customers. This allows us to keep our products accessible while staying fully compliant with payment processor policies.

Are your peptides for human consumption?

No. All Alpha Peptides products are sold strictly for research laboratory purposes only. They are not intended for diagnostic, therapeutic, or any human use. By purchasing, you confirm you are a qualified researcher or institution.

How should I store my peptides?

Most peptides should be refrigerated (2-8°C) upon arrival. For long-term storage, keep unopened vials in the freezer at -20°C. Once reconstituted, store at 2-8°C and use within the recommended period (usually 2-4 weeks). Always check the product-specific COA for exact storage instructions.